Privacy Policy

Privacy Policy – Kheyoot-COM

At Kheyoot, your privacy is our priority. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you visit or make a purchase from our website. By using our services, you agree to the terms outlined below.

1. Information We Collect

We collect the following categories of information:

Personal Information:
Includes your name, email address, phone number, shipping and billing addresses, and payment details.
Order Information:
Includes product selections, order history, tracking details, and returns or exchanges.
Automatically Collected Information:
Includes your IP address, browser type, device information, pages visited, time spent on site, and other analytics data gathered via cookies or similar technologies.

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders (including payment, delivery, and returns)
Provide customer support and respond to inquiries
Send transactional and promotional communications
Personalize your shopping experience
Detect and prevent fraud or unauthorized activities
Comply with legal obligations under applicable UAE and international laws

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share it with:

Trusted Service Providers
Including payment gateways, logistics companies, IT service providers, and marketing platforms strictly for operational purposes. These third parties are bound by confidentiality agreements and data protection standards.
Legal Authorities
If required to comply with laws, enforce our policies, respond to legal requests, or protect our business, users, or others from harm.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences and settings
Analyze website traffic and user behavior
Improve performance and functionality
Provide relevant marketing and advertising

You may control or disable cookies via your browser settings. Please note that disabling cookies may affect site functionality.

5. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent where processing is based on consent
Object to or restrict the processing of your information

To exercise any of these rights, please contact us at the details provided below.

6. Data Security

We employ administrative, technical, and physical safeguards to protect your data. However, no online system is completely secure. We encourage you to use caution when sharing sensitive information online.

7. International Data Transfers

When transferring data outside of the UAE, we ensure appropriate protection measures are in place, such as Standard Contractual Clauses (SCCs) or equivalent mechanisms in line with applicable data protection laws.

8. Changes to This Policy

We may revise this Privacy Policy from time to time. Updates will be posted on this page along with a revised Effective Date. Continued use of our services after such updates constitutes your acceptance of the changes.