At Kheyoot, your privacy is our priority. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you visit or make a purchase from our website. By using our services, you agree to the terms outlined below.
1. Information We Collect
We collect the following categories of information:
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Personal Information:
Includes your name, email address, phone number, shipping and billing addresses, and payment details. -
Order Information:
Includes product selections, order history, tracking details, and returns or exchanges. -
Automatically Collected Information:
Includes your IP address, browser type, device information, pages visited, time spent on site, and other analytics data gathered via cookies or similar technologies.
2. How We Use Your Information
We use the information we collect to:
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Process and fulfill your orders (including payment, delivery, and returns)
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Provide customer support and respond to inquiries
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Send transactional and promotional communications
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Personalize your shopping experience
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Detect and prevent fraud or unauthorized activities
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Comply with legal obligations under applicable UAE and international laws
3. Sharing Your Information
We do not sell or rent your personal data. However, we may share it with:
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Trusted Service Providers:
Including payment gateways, logistics companies, IT service providers, and marketing platforms strictly for operational purposes. These third parties are bound by confidentiality agreements and data protection standards. -
Legal Authorities:
If required to comply with laws, enforce our policies, respond to legal requests, or protect our business, users, or others from harm.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
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Remember your preferences and settings
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Analyze website traffic and user behavior
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Improve performance and functionality
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Provide relevant marketing and advertising
You may control or disable cookies via your browser settings. Please note that disabling cookies may affect site functionality.
5. Your Rights
Depending on your jurisdiction, you may have the right to:
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Access the personal data we hold about you
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Request correction or deletion of your data
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Withdraw consent where processing is based on consent
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Object to or restrict the processing of your information
To exercise any of these rights, please contact us at the details provided below.
6. Data Security
We employ administrative, technical, and physical safeguards to protect your data. However, no online system is completely secure. We encourage you to use caution when sharing sensitive information online.
7. International Data Transfers
When transferring data outside of the UAE, we ensure appropriate protection measures are in place, such as Standard Contractual Clauses (SCCs) or equivalent mechanisms in line with applicable data protection laws.
8. Changes to This Policy
We may revise this Privacy Policy from time to time. Updates will be posted on this page along with a revised Effective Date. Continued use of our services after such updates constitutes your acceptance of the changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:
📧 Email: info@kheyoot.com
By using the Kheyoot website, you consent to the collection, use, and sharing of your information in accordance with this Privacy Policy. ✅