Terms of Service

Welcome to Kheyoot! These Terms of Service govern your use of our website, services, and products. By accessing or making a purchase through Kheyoot, you agree to these Terms. Please read them carefully. If you do not agree, kindly refrain from using our services.


1. Acceptance of Terms

  • By accessing this website, you confirm that you are at least 18 years old or have obtained permission from a parent or legal guardian.

  • Your use of our website and services is subject to all applicable local, federal, and international laws and regulations.


2. Privacy Policy

Please refer to our [Privacy Policy] for details on how we collect, store, and protect your personal information in accordance with UAE data protection regulations.


3. Products and Orders

  • Product Availability: All items are subject to availability. We reserve the right to limit quantities or discontinue products at any time without notice.

  • Order Confirmation: Orders are considered confirmed once payment is successfully processed. A confirmation email will be sent to the registered address.

  • Order Cancellation: We may cancel orders that appear to be fraudulent, bulk/reseller in nature, or in violation of these Terms. Any such cancellations will be communicated to you promptly.


4. Pricing and Payment

  • Currency: All prices are displayed in AED (United Arab Emirates Dirhams) and may include applicable taxes or fees.

  • Price Changes: Kheyoot reserves the right to adjust pricing at any time without prior notice.

  • Accepted Payment Methods: We accept secure payments via credit/debit cards, Apple Pay, and other regional e-wallets or payment gateways.

  • Security: All transactions are encrypted and processed securely through licensed third-party payment processors. Kheyoot-ae does not store your payment details.


5. Shipping and Delivery

  • For complete shipping information including locations, timelines, and restrictions, please refer to our [Shipping Policy].

  • International Shipping: Additional fees, such as customs duties, VAT, and local import taxes, may apply for international orders and are the customer’s responsibility.


6. Returns and Exchanges

Please refer to our [Return & Exchange Policy] for full information regarding return eligibility, processing times, and refund methods. All return requests must comply with the conditions stated in the policy and UAE consumer law.


7. Intellectual Property

All content featured on Kheyoot, including but not limited to text, graphics, logos, images, designs, and product concepts, are the property of Kheyoot and protected under UAE copyright and trademark laws.
You may not reproduce, modify, distribute, or republish any material from our website without written consent.


8. User Conduct

You agree not to:

  • Use the website for any unlawful or fraudulent activity.

  • Interfere with the functionality or security of the site.

  • Upload or transmit any harmful code, viruses, or content that violates applicable law or rights.


9. Limitation of Liability

Kheyoot shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of (or inability to use) our services or website.
This includes issues such as delays, inaccuracies, third-party service interruptions, or unavailability of products.


10. Changes to Terms

Kheyoot reserves the right to modify or update these Terms at any time. Any changes will be published on this page and will take effect immediately upon posting. The revision date will be clearly marked.


11. Governing Law

These Terms are governed by the laws of the United Arab Emirates. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the UAE courts.


12. Contact Us

For questions or concerns related to these Terms, please reach out to our support team:
📧 Email: info@kheyoot.com.
🕒 Support Hours: Monday to Saturday, 9:00 AM – 6:00 PM (Gulf Standard Time)


By using our website, you acknowledge that you have read, understood, and agreed to these Terms of Service.
Thank you for shopping with Kheyoot. We value your trust.